TERMS OF SERVICE
Muskie Meeting — SMS Terms
Effective: September 10, 2026
1. The program
Muskie Meeting sends up to two automated text messages per confirmed booking: first, a secure link to pay for your booking (this also places a refundable $200 damage-deposit hold on your card); and second, once payment is received, your room’s temporary access code, your booking window, and directions to your room.
2. Payment & damage deposit
The price shown for your booking is due when you complete payment through the secure link we text you. That same payment also places a $200 refundable damage-deposit hold on your card — this is a hold, not a charge, and it’s released as long as the room is left in the condition you found it. If payment isn’t completed within 30 minutes of booking, your reservation is automatically cancelled and the time slot is released. Payments are processed by Stripe; Muskie Meeting does not receive or store your card number.
3. How you opt in
You opt in by entering your mobile phone number and ticking the consent box while completing a booking on our booking calendar at muskiemeeting.com. The box is unchecked by default and ticking it is optional — consent to receive texts is not a condition of booking, and the phone number field is optional too. The checkbox reads:
“I agree to receive text messages about my booking, including a secure payment link and my door access code, at the phone number provided. Msg frequency varies by booking. Msg & data rates may apply. Reply STOP to cancel, HELP for help.”
If you do not opt in, we email your secure payment link and, after payment, your door access code to the address on your booking instead — your booking is unaffected either way. See How You Opt In for a screenshot of exactly where this appears.
4. Frequency & cost
Up to two (2) messages per booking: a secure payment link, and — once payment is received — your door access code. Message and data rates may apply, depending on your mobile carrier and plan.
5. Keywords
| Keyword | What it does |
|---|---|
| STOP | Unsubscribes you from future messages |
| HELP | Sends help/support contact information |
6. Carrier liability
Carriers are not liable for delayed or undelivered messages.
7. Privacy
Your phone number is used only to deliver the messages described here, and your payment information is handled directly by Stripe. Neither is ever shared for third-party marketing. See our Privacy Policy for full detail.
8. Changes to these terms
We may update these terms from time to time; the effective date above reflects the most recent revision.
9. Customer care
Questions or problems with our text messages? Text or call Muskie Meeting LLC at (630) 492-1164, email contact@muskiemeeting.com, or reply HELP to any message from us. You can also reach us at 104 West Comanche Avenue, Shabbona, IL 60550.
