PRIVACY POLICY
Muskie Meeting
How we handle your information when you book the Muskie Meeting Room, pay for your booking, and receive text messages with your payment link and door access code.
Effective: September 10, 2026
Business: Muskie Meeting LLC
Location: 104 West Comanche Avenue, Shabbona, IL 60550
Contact: contact@muskiemeeting.com or (630) 492-1164
01 — What we collect
When you book the Muskie Meeting Room through our booking form on our website, we collect the information you provide directly: your name, mobile phone number, and the date and time of your booking. When you pay, our payment processor Stripe collects your payment details directly — we don’t receive or store your full card number. We don’t collect anything beyond what’s needed to process your booking and give you access to the room.
02 — How we use it
We use your booking details to generate a temporary access code for the smart lock on your room, and we use your phone number to text you a secure link to pay for your booking and, once payment is received, that access code along with your booking window and directions to the room.
03 — Sharing & SMS data
We do not share, sell, or provide your mobile phone number or messaging consent (opt-in) data to third parties or affiliates for marketing or promotional purposes. This applies to all information collected through this messaging program, at all times.
Your booking is handled directly on our website, and three service providers act solely on our behalf to deliver it: Stripe (payment processing and the refundable damage-deposit hold), igloohome (smart lock access codes), and Twilio (text delivery). These providers do not use your information for their own marketing, and do not share it further.
04 — Message frequency & rates
You’ll receive up to two (2) text messages per booking: a secure payment link, and — once payment is received — your door access code. We don’t send recurring or marketing messages. Message and data rates may apply, depending on your mobile carrier and plan.
05 — Retention
We retain your information only as long as needed to support your booking and to meet basic recordkeeping and legal requirements (including payment records our processor is required to keep), after which it’s deleted.
06 — Your choices
- Reply STOP to end text messages.
- Reply HELP for assistance.
- Contact us via your booking confirmation to request deletion of your information.
07 — Security
Access codes are generated per booking and expire automatically at the end of your booking window. Payment details are handled directly by Stripe, our PCI-compliant payment processor — we never see or store your full card number. We rely on our service providers’ standard security practices to protect your information in transit and at rest.
08 — Changes to this policy
We may update this policy from time to time; the effective date above reflects the most recent revision. Continuing to book with us after a change means you accept the revised policy.
See also our Terms of Service and How You Opt In.